I have learnt that one of the most valuable tools used in Public Relations is social media. Whether it’s Twitter, Facebook, Linkedin, Blogger or Google+ they all can be used to support PR Campaigns. Out of all of these social networks their are two that are battling to be number one. Those networks are Twitter and Facebook, each can be used in very different ways to target specific audiences and to communicate with potential customers. At present Facebook has over 800 million users and Twitter has 175 million. But does this mean that Facebook is better than Twitter ? Or can it be proved that twitter is a more effective social media tool….?
One group of people who back Twitter is ‘Celebrities’. Two of the first celebrity supporters was Demi Moore and Ashton Kutcher who believed that Twitter gave them a voice, and a way to maintain their reputation. When Charlie Sheen signed up to twitter he gained over 1 million viewers in the first day, showing how fast followers wanted to hear from Charlie Sheen himself.
These days news is instant and doesn’t wait to come through the traditional sources such as newspapers, but it is spread through tweets which leads to breaking news becoming global in seconds. Twitter is fast paced and you can means that you can continually update the information you publish to your followers.
One of the key parts to helping your tweets gain followers is by using hashtags which can create a trend meaning that you reach a wider audience. Twitters uses certainly work in favour of PR with its ability to monitor conversations and to rectify unsatisfied customers. You are also able to join in conversations and start them. If at times there is a crisis situation twitter allows you to tell the public what you are doing to fix a situation and ensure customers don’t loose their faith in a brand.
What changed my views of Twitter and converted me of its power, was that it allowed me to follow people who are in the PR industry. I definitely feel that Twitter has the edge over Facebook in the world of PR and on a more professional level.